Enquiries by email
|
Manual enquiries |
for visitors who have been unsuccessful, trying to find a particular manual on this site. |
|
|
Private Sales |
for private individuals enquiring about orders, manual coverage (i.e. years, model variants) and books. |
|
|
Technical Enquiries |
for customers wanting information about UK/EU spec vehicles, including information outside the scope of manuals. We have a highly trained team who will endeavour to help. |
|
|
Technical Enquiries |
for customers wanting information about a USA spec vehicle. We have a highly trained team who will endeavour to help. |
|
|
UK Business Enquiries |
for company enquiries, including all business proposals, and UK Marketing issues. |
|
|
International Business |
for overseas company enquiries, including all business proposals, foreign rights enquiries and overseas business partners (retailers, publishers etc.) enquiring about books and orders. |
|
|
Book proposals |
for anyone wishing to offer a book proposal for publication or an idea for a book. |
|
|
Website Issues |
for visitors wishing to report problems they may have experienced using this website and other, non-product related issues. Please note we are not able to accept mail attachments. |
Telephone/fax numbers (between the hours of 9am - 5pm Monday - Friday)
|
Telephone |
Fax |
|
|
Consumer Customer Services |
+44 (0) 1206 256101 |
+44 (0) 1206 256067 |
|
Marketing |
+44 (0) 1963 442031 |
+44 (0) 1963 440001 |
|
Trade Customer Services |
+44 (0) 1476 541083 |
+44 (0) 1476 541063 |
|
Haynes International |
+44 (0) 1476 541082 |
+44 (0) 1476 541068 |
|
Website |
+44 (0) 1963 442076 |
+44 (0) 1963 440001 |
|
Main switchboard |
+44 (0) 1963 440635 |
+44 (0) 1963 440001 |
Trade Contacts
|
Telephone |
email address |
||
|
Graham Cook |
International Sales, Foreign Rights |
+44(0)1963 442028 |
|
|
Iain Wakefield |
Licensing and Client Publishing |
+44(0)1963 440635 |
|
|
Dean Eddies |
National Sales Manager |
||
|
Shaun Merritt |
National Account Manager, |
||
|
Lynn Dickson |
Field Sales Manager |
||
|
Leanne Bramley |
Field Sales Manager |
||
|
James Cole |
Field Sales Manager |
Publicity
McCANN, Communications House, 125 Redcliff Street, Bristol BS1 6HU
Telephone +44(0)117 921 8143
Email haynesPR@mccann.com
Mail address
Haynes Publishing, Sparkford, Yeovil, Somerset, BA22 7JJ, United Kingdom
What we need from you
By following these simple guidelines you will greatly increase the speed by which we can process your enquiry.
Please be brief and to the point.
Please e-mail your enquiry to one address only.
Please keep the subject heading relevant. For example:
Toyota Yaris 2013 - is a manual coming?
Order BDZV1234 not received
Manual C46802 – scope of non-USA coverage
Do you do a manual for....? - Please provide the following information:
Make, model, year, engine size (and code of possible), engine fuel.
Technical Enquiries - Please provide the following information:
Make, model, year, engine size (and code of possible), engine fuel.
Order Enquiries - Please provide the following information:
Order number, date order placed, method by which order placed (telephone, fax, online), items ordered (product numbers if possible).
Thank you for your enquiry.