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Contact Haynes

Enquiries by email

Manual enquiries

for visitors who have been unsuccessful, trying to find a particular manual on this site.

haynesd2c@tbs-ltd.co.uk

Private Sales

for private individuals enquiring about orders, manual coverage (i.e. years, model variants) and books.

haynesd2c@tbs-ltd.co.uk

Technical Enquiries

for customers wanting information about UK/EU spec vehicles, including information outside the scope of manuals. We have a highly trained team who will endeavour to help.

info@haynes.co.uk

Technical Enquiries
US vehicles

for customers wanting information about a USA spec vehicle. We have a highly trained team who will endeavour to help.

research@haynes.com

UK Business Enquiries

for company enquiries, including all business proposals, and UK Marketing issues.

orders@gbs.tbs-ltd.co.uk

International Business

for overseas company enquiries, including all business proposals, foreign rights enquiries and overseas business partners (retailers, publishers etc.) enquiring about books and orders.

export@gbs.tbs-ltd.co.uk

Book proposals

for anyone wishing to offer a book proposal for publication or an idea for a book.

bookseditorial@haynes.co.uk

Website Issues

for visitors wishing to report problems they may have experienced using this website and other, non-product related issues. Please note we are not able to accept mail attachments.

webmaster@haynes.co.uk

Telephone/fax numbers (between the hours of 9am - 5pm Monday - Friday)

 

Telephone

Fax

Consumer Customer Services

+44 (0) 1206 256101

+44 (0) 1206 256067

Technical Enquiries

+44 (0) 1963 442062

+44 (0) 1963 440645

Marketing

+44 (0) 1963 442031

+44 (0) 1963 440001

Trade Customer Services

+44 (0) 1476 541083

+44 (0) 1476 541063

Haynes International

+44 (0) 1476 541082

+44 (0) 1476 541068

Website

+44 (0) 1963 442076

+44 (0) 1963 440001

Main switchboard

+44 (0) 1963 440635

+44 (0) 1963 440001

Trade Contacts

   

Telephone

email address

 Graham Cook

 International Sales, Foreign Rights
  & Co-editions

 +44(0)1963 442028

 gcook@haynes.co.uk

 Iain Wakefield

 Licensing and Client Publishing

 +44(0)1963 440635

 iwakefield@haynes.co.uk

 Dean Eddies

 National Sales Manager

 

 deddies@haynes.co.uk

 Shaun Merritt

 National Account Manager,
 Motorcycle Trade
 Trade Sales - South East & Channel Islands

 

 smerritt@haynes.co.uk

 Lynn Dickson

 Field Sales Manager
 Trade Sales Scotland & Northern UK

 

 ldickson@haynes.co.uk

 Leanne Bramley

 Field Sales Manager
 Trade Sales East Midlands,  Central & Northern UK

 

 lbramley@haynes.co.uk

 James Cole

 Field Sales Manager
 Trade Sales West Midlands, Wales & South West

 

 jcole@haynes.co.uk

Publicity

McCANN, Communications House, 125 Redcliff Street, Bristol BS1 6HU

Telephone +44(0)117 921 8143

Email haynesPR@mccann.com

Mail address

Haynes Publishing, Sparkford, Yeovil, Somerset, BA22 7JJ, United Kingdom

What we need from you

By following these simple guidelines you will greatly increase the speed by which we can process your enquiry.

Please be brief and to the point.
Please e-mail your enquiry to one address only.

Please keep the subject heading relevant. For example:

Toyota Yaris 2013 - is a manual coming?
Order BDZV1234 not received
Manual C46802 – scope of non-USA coverage

Do you do a manual for....? - Please provide the following information:
Make, model, year, engine size (and code of possible), engine fuel.

Technical Enquiries - Please provide the following information:
Make, model, year, engine size (and code of possible), engine fuel.

Order Enquiries - Please provide the following information:
Order number, date order placed, method by which order placed (telephone, fax, online), items ordered (product numbers if possible).

Thank you for your enquiry.